Terms of Service

By accessing or using FamilyHealthBook (the “Service”), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not access or use the Service.

If you are using the Service on behalf of a family, you represent that you have the authority to bind that household to these terms and accept responsibility for all activity under your account.

FamilyHealthBook is a personal and family health record-keeping platform. The Service allows you to create, organize, store, and export health information and documents for yourself and family members you are authorized to manage.

FamilyHealthBook helps individuals and families organize and preserve health information. It does not provide medical diagnosis or treatment and is not a substitute for professional medical advice.

The Service may include optional AI-assisted features. These features are described in our AI Disclosure.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to:

• Provide accurate and current information when creating your account
• Keep your password secure and notify us immediately of any unauthorized access
• Be at least 18 years of age or have legal authorization to manage the records you enter
• Ensure you have permission to enter and store health information about any family member
• Use the Service in compliance with all applicable laws

You agree not to:

• Use the Service to store or share information about individuals without their consent or legal authority
• Attempt to access another user’s account, records, or documents
• Interfere with or disrupt the Service, its servers, or its security measures
• Upload content that is unlawful, harmful, or infringes the rights of others
• Use the Service for any illegal or unauthorized purpose
• Reverse engineer, decompile, or otherwise attempt to extract the source code of the Service

FamilyHealthBook helps individuals and families organize and preserve health information. It does not provide medical diagnosis or treatment and is not a substitute for professional medical advice.

The Service is a personal record-keeping tool. It does not provide medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions about a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read or stored in FamilyHealthBook.

For a complete statement of the boundaries of the Service, please review our Medical Disclaimer.

To the fullest extent permitted by law, FamilyHealthBook and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Service.

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

Because health information is sensitive, you are encouraged to maintain your own backups by using the export features. You are solely responsible for any decisions you make based on information stored in the Service.

You own the health information and documents you enter or upload to FamilyHealthBook. We claim no ownership rights over your personal health data. We hold it on your behalf solely to provide the Service.

You may export your data at any time in a portable format. We do not lock you in — if you choose to leave, you can take your records with you.

We retain a limited license to process your data only as necessary to operate, maintain, and improve the Service for you, as described in our Privacy Policy.

FamilyHealthBook offers paid subscription plans. Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on the plan you select). By subscribing, you authorize us to charge your payment method through our payment processor.

Subscription fees are non-refundable except where required by law. We may change our fees upon reasonable notice. Any price change will take effect at the start of your next billing cycle following the notice.

Details of current plans and pricing are available on our Pricing page.

You may cancel your subscription at any time from your account settings. Cancellation stops future billing but does not refund the current billing period. You will retain access to the Service until the end of the period you have already paid for.

After cancellation, your data remains available under our free tier or may be exported before account deletion. If you delete your account, your data will be removed as described in our Privacy Policy.

The Service, including its design, features, and underlying software, is owned by FamilyHealthBook and protected by intellectual property laws. These Terms do not grant you any right to use our trademarks, service marks, or branding.

As between you and us, you retain all rights to the content and documents you submit to the Service. We retain rights to the Service itself and to any aggregated, de-identified analytics derived from service usage.

You may stop using the Service and delete your account at any time. We encourage you to export your data before deletion.

We may suspend or terminate your access to the Service if you violate these Terms, if we are legally required to do so, or if we decide to discontinue the Service. We will provide reasonable notice where possible, except in cases of abuse or security risk.

These Terms are governed by the laws of the State of OR,United States, without regard to conflict of law principles. You agree to the exclusive jurisdiction of the courts located in Portland, OR for any dispute arising from these Terms or your use of the Service.

We may modify these Terms from time to time. When we do, we will update the “Last updated” date and, for material changes, notify you by email or an in-service notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

If you have questions about these Terms, please contact us: